Privacy Policy

1. Introduction

CommunalBridgeWay ("we," "our," or "us") takes your privacy seriously. This Privacy Policy delineates the manner in which we collect, utilize, reveal, and protect your data when you visit our website communalbridgeway.sbs or utilize our yacht charter services.

In engaging with our services, you are agreeing to the data handling practices described in this document. This policy adheres to privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable information that you furnish us willingly when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Enroll for our newsletter
• Complete any forms on our website
• Take part in our surveys or promotional events

Such information could include:

• Your name and contact details (email, phone, residential address)
• Financial details used for payments (processed safely through external service providers)
• Specific preferences and needs related to the yacht charter
• Emergency contact details
• Special dietary needs or health-related details (if furnished by you)

2.2 Information Collected Automatically

As you navigate our website, we automatically amass certain details about your device and the manner in which you interact with our site:

• Internet Protocol (IP) address and geographical location details
• The category and version of web browser used
• The pages you visit on our site and the amount of time spent on each
• Webpages that directed you to our site
• Technical specifications of your device (model, screen size, etc.)

2.3 Cookies and Tracking Tools

We use cookies and other similar tracking mechanisms to enhance your experience on our website. These tools enable us to:

• Retain your custom preferences
• Assess and optimize website performance and use
• Deliver custom-tailored content
• Refine our offerings

Cookie preferences can be configured in your browser settings or via our website’s cookie consent mechanism.

3. Utilization of Your Information

The information we gather is employed for several purposes including:

• Service Provision: To deliver yacht charter services, manage reservations, and communicate with you regarding your booking
• Client Support: To handle your questions and offer support
• Transaction Handling: To conduct payment transactions and manage accounts
• Security: To maintain the integrity of our operations and safeguard against deceptive activities
• Marketing: To distribute promotional content and updates to you (subject to your consent)
• Site Improvement: To analyze visitor behavior and upgrade our site’s functionality
• Legal Obligations: To observe relevant rules and legal guidelines

4. Disclosure and Sharing of Information

We refrain from selling, trading, or renting out your personal data to outside parties. However, we may share your information under these scenarios:

4.1 Third-Party Service Providers

Information could be shared with third-party service providers who support us in various operations such as: transaction processing; web hosting and upkeep; email campaigns; analytics and site performance tracking; customer care.

4.2 Legal Mandates

We may need to reveal your details if mandated by law or to comply with legal procedures, court directives, emergency situations, or investigations into suspected fraudulent or illegal activities.

4.3 Business Asset Transfers

Your information might be transferred in connection to any corporate mergers, acquisitions, asset sales, etc.

5. Data Protection

To guard your personal information against unauthorized access, changes, leaks, or destruction, we apply suitable technical and organizational strategies. These include data encryption, protected server setups, controlled access, consistent evaluations, and staff training.

Nonetheless, please note that no form of data transmission over the internet or digital storage method is infallible. Thus, we cannot promise the complete security of your data.

6. Preservation of Data

We keep your personal data solely for the duration necessary to realize the original objectives of collection or as dictated by legal obligations. Typical retention periods:

• Charter bookings: Up to 7 years (for accounting/legal purposes)
• Marketing correspondences: Until you choose to unsubscribe or instruct deletion
• Site analytics: Up to 26 months
• Customer service interactions: Up to 3 years from the date of last engagement

7. Your Privacy Rights and Options

Your rights include requesting access, correction, erasure (in compliance with legal limits), data portability, withdrawal from marketing outreach, and modification of cookie settings. To action these rights, reach out to us via the contact information provided.

8. External Service Interfaces

8.1 Google Analytics

We employ Google Analytics for the analysis of site usage. You can opt-out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Connections

Our site may contain links to various social media platforms that are governed by their distinct privacy policies.

8.3 Payment Processors

Transactions are managed through third-party processors adhering to the PCI DSS standards.

9. Transborder Data Transfers

It is possible that your data will be transferred to and managed in countries other than Germany. In such cases, we ensure the proper safeguards aligned with prevailing privacy legislations.

10. Protection of Minors

Our services are not intended for individuals under the age of 13, and we knowingly avoid collecting information from this demographic. If you believe that we might have unintentionally gathered data from a minor, please contact us promptly.

11. Updates to This Privacy Policy

We may revise this Privacy Policy to better reflect changes in our practices or regulatory amendments. Notice of such updates will be posted on our policy page, emailed to registered users, or featured as a notification on our website. Continuing to use our services post-update denotes acceptance of the new terms.

12. Contact Details

Should you have inquiries or need more information about this Privacy Policy or our data handling practices, you can contact us here:

13. Adherence to Google Ads User Consent Policy

We comply with Google Ads user consent policy requirements. You can modify your cookie/tracking preferences at any time via our cookie management settings.